 IT systems, such as those provided by Com-Net Software represent significant investment in technology and manpower. The ongoing care and maintenance can be demanding on resources as well. And, since nobody knows our systems like we do, Com-Net offers a variety of system maintenance capabilities for the organization that wants maximum uptime without the overhead of a dedicated resource. We offer flexible packaging as well. You choose the services and response level, and we'll do the rest. The result is maximum system performance and minimal overhead.
Hardware Maintenance
System hardware such as servers, PC's, display equipment, professional audio gear, and other peripherals are not only the most significant part of your investment, but also make up the most critical components in the day-to-day operation of your system.
Customers who choose Com-Net's hardware maintenance can enjoy the following benefits:
- Onsite response to failed equipment
- Hardware repair for the life of the equipment
- Spare inventory maintenance and management
- Bi-annual onsite Preventative Maintenance (see below)
Preventative Maintenance
Have you have heard the old adage, "an ounce of prevention is worth a pound of cure"? What is true of health is also true of your enterprise's IT systems. Over time the combination of environmental conditions and moving parts will undoubtedly take its toll. Preventative Maintenance services will keep your communication systems in shape. The 38-point service includes:
- Thorough cleaning of all hardware
- Installation of all approved operating system(s) patches
- Installation of all application level point releases and/or patches
|
